Executive Concierge
Colossal Aviapartner Executive Concierge is a specialised division within Colossal Aviapartner dedicated to managing all aspects of airport ground handling services essential for aircraft operators. This division is structured into several specialised units, each focused on delivering specific services tailored to meet customer needs efficiently and effectively:
- VIP Charter Handling Division – This division specialises in providing comprehensive meet and greet services. They cater to a diverse clientele, including local South African tour operators, international tour operators, and various government entities. The division’s success is rooted in its capability to manage end-to-end ground handling arrangements globally, encompassing services like fuel supply.
- Executive Meet and Greet Services – Designed to provide personalised and professional reception services, ensuring a smooth arrival and departure experience for VVIPs, VIPs, and CIP (Commercially Important Persons) travellers. This service emphasises meticulous planning and flawless execution to meet and exceed client expectations consistently.
- Baggage Reconciliation Services – Critical for ensuring accuracy and compliance in baggage handling operations, particularly useful in managing large volumes of luggage across multiple flights.
Colossal Aviapartner Executive Concierge prides itself on its global reach and the high standards maintained through carefully selected agents who possess the necessary expertise and professionalism. This ensures that all services are delivered with precision and in adherence to international standards. The division’s commitment to offering a wide range of specialised services underscores its dedication to providing exceptional customer experiences worldwide.
Trip Support
Our Trip Support division specialises in providing comprehensive Ground Handling Services at all airports in South Africa, also assisting with Fuel at all international airports within South Africa. We have offices at the major international airports including: O.R Tambo (FAOR), Cape Town (FACT), King Shaka (FALE), Port Elizabeth (FAPE), as well as the domestic airports in George (FAGG) and East London (FAEL).
We also deploy our agents to other airports within South Africa as needed, ensuring we can offer full Ground Handling support wherever required. Flight support and charter services include:
- Charter Flight Arrangements
- Airside Transfers
- Off Airport Transfers
- Passenger Services
- Aircraft Security
- Business Lounge Services
- Settlement of Airport Fees on behalf of carriers.
- Navigation and all IATA related services
- Weather and NOTAMS
- Car Rentals Settlement